REVIEWS

★★★★★ | 5/25/2019

As of yet, we have not spent a penny and are totally impressed by Eric at ET Plumbing. He came out yesterday to give us a quote on some work. He is knowledgeable, professional & doesn't cut corners. He is polite and easy to talk with too. I will be back for an update once work is complete.

Rebekah W.

★★★★★ | 4/29/2019

ET Plumbing is simply the best, awesome service, every time, all the time. I would highly recommend ET Plumbing, I have been relying on ET Plumbing for many, many years. Super company.

Lisa H.

★★★★★ | 3/9/2019

Love the folks at ET Plumbing and this review is way over due. From fixture and sink installs, tankless water heater services and annual flush, hardware fixes, propane gas tests and repairs to capping a fireplace- these folks have done it all for me and fixed $1000s of dollars of work by a previous Plumber. Eric and Team take the time to educate, show you how things work and offer you options to fit your budget. As a side note - I'm a father and husband. When you invite workers in your house you get to know them and most importantly you want to trust them in your house if you're not there or your wife is alone. I trust this Team- they are cordial, polite and don't talk down to a women which I'm sorry to say has happened in the past and I've let folks go on the spot.
This is an A+++ organization and one I'm proud to do business with!

Scott G.

★★★★★ | 2/15/2019

Eric and his team were super responsive to my initial call. Eric came out, inspected my issue, diagnosed the problem. He had to order a part and come back. While they had to reschedule this appointment he gave prompt notice, apologized profusely and worked with my schedule to come back. When the part didn't fix the problem, another repair was recommended and another appointment scheduled. This last repair seems to have done the trick. So, while it took three visits and some time, they got it done. All very professionally and not with a bunch of xtra visit charges. Reasonable, informative and honest. Willl use again for sure!

Tonya M.

★★★★★ | 2/5/2019

Just had a great experience with these guys and had to share...

I live in a '70s-era house, and the shower diverter in one of my bathrooms finally gave out. Got all "YouTubed up" to fix it myself, but couldn't even get the dang ol' knob off. Was in a bind 'cause I'm expecting out-of-town company. My regular plumber couldn't work me in soon enough, so he recommended ET. Twenty-four hours later...problem solved.

Eric and his staff were responsive and communicative before the service call, and he showed up exactly when he said he would. He and his assistant Brian were both friendly and personable. He let me watch him work, showed me why I hadn't been able to get the knob off, and walked me through the steps of replacing the diverter. He didn't just show up with the right parts; he showed up with genuine manufacturer replacement parts. The job took him about 15 minutes from start to finish, and afterwards, he gave me a detailed breakdown of the parts & labor costs so I knew exactly what I was paying for.

I would not hesitate to use Eric again, nor to recommend him highly to anyone looking for a straight-shooting, responsive, reasonable, and downright likable plumber.

Matt B.

★★★★★ | 1/07/2019

Great job fast and great job. Very friendly person.

Harris Casey

★★★★★ | 1/11/2019

There is a reason why these guys are so busy!! Austin's best!! Eric and his team will always have our business!! Great prices and friendly, professional service is what you will get with ET Plumbing! Give them a call!!

Don S.

★★★★★ | 1/14/2019

I am not sure how good ET is. I got their name from another company so they must be ok. I did the request for quote option on yelp where it shows they usually respond in 10 minutes. It was a Saturday. I never heard back from them. This occurred with another company as well...so it could be a YELP issue.... However, I did call them and they said they never go the request. Based on how quickly Chrity picked up the phone and was willing to help - I believe them. So they are responsive and are working hard to give customer service. Did I hire them? Not yet. We have our gas off and it is 55 degrees in our house. The job we have may be a big one... They are probably coming out for a bid.

Lisa F.

★★★★★ | 1/7/2019

I highly recommend ET Plumbing. Eric came to give me an estimate on replacing the old galvanized pipe from the city water supply to my house. He was incredibly polite and knowledgeable. His estimate was far under what I had been given by another company, so we went with ET Plumbing. The team did an excellent job in a short amount of time. I'll be sure to use them in the future. The best part? They wore booties before entering my house :)

Darcy A.

★★★★★ | 12/27/2018

They came in & out in ( little over an hr). I feel confident in their work and comfortable around them. I Loved that the Bobby & I could talk about our kids while he is doing his job. They guarantee 1 yr warranty. I will use them in the future.

Beets S.

★★★★★ | 8/7/2018

Wouldn't hesitate to call on Eric and ET Plumbing again. I had a broken outdoor faucet and called on ET. Eric was extremely communicative and made sure to let me know when he could make it out for the repair. He was there when he said he would be and completely replaced the faucet very reasonably, all without me even being there.

Matt P.

★★★★★ | 9/29/2018

ET plumbing is the only plumbing team I will call as long as I live in the Austin area. Eric and Bobby are considerate, friendly, and honest. Their pricing is fair and (much more importantly) their work is top notch!

Eric and his team have really helped us a lot - they've installed 3 bathroom sinks (including moving drain lines in the wall), completed a full tub to walk in shower conversion which included moving a drain in our concrete slab and adding 2 valves and 3 shower heads, and also removed and re-installed a new bathtub in another of our bathrooms.

ET plumbing is transparent with pricing and treats their customers with respect, taking the time to fully explain what work is required and why. I feel great about having the opportunity to support a company that treats people well and does top quality work. I trust them so much I referred my mother to them, and of course they fixed her up the very next day for a very fair price. Thank you ET plumbing!! You guys are awesome.

Chance S.

★★★★★ | 5/12/2018

Look no further, ET Plumbing is amazing. Eric is professional, courteous, and responsive.

We first found ET Plumbing when we were in a bind and needed our new gas grill installed. After calling several plumbers, we were referred to ET Plumbing by another company. Eric came out, hooked up our grill and essentially saved the day!

When it came time to install a kitchen faucet, we called ET Plumbing again and again we were thrilled. When we found a leak in our bathroom, ET Plumbing to the rescue yet again! The issue was a drain pipe that wasn't properly installed. Eric and Bobby cut a small square under our sink, attached the drain pipe correctly and then patched the hole. It honestly looks like there was never a hole cut. It is amazing!

Next, we needed a new hot water heater and ET Plumbing was there again. Believe me when I say there is a difference in hot water heaters...and plumbers.

Most recently, Eric was out to install a recirculator to get hot water to our master bath quicker. Okay, this has been life-changing. No more running water as we wait for the hot water to flow.

Bottom line, if you are looking for a Plumber that is conscientious, ethical, and you want assurance that the job will be done right, look no further than ET Plumbing. Time and time again, Eric has helped us out and I would not hesitate to recommend ET Plumbing.

Stephanie E.

★★★★★ | 2/21/2018

My plumber that I used several times before has closed his business so, naturally, it took me months to locate another plumber. I got all kinds of quotes for a kitchen sink swap out, most just ludicrous for a job that would take less than 2 hours, or they didn't want to quote it over the phone, and they wanted to come out and try to charge you a "quote fee". Umm, no...

Eric was referred to me by another plumber and he gave me a very reasonable quote over the phone. The day of the appointment, they called to let me know they were running a little late, which was perfect for moi, who was having a rough time getting up and clearing the sink/under sink anyway. They were just 15 minutes after the appointment time so that worked out well.

They installed the new sink, re-did all the plumbing--making it a lot tighter and further recessed so I actually have room under there now, did thorough testing for leaks, were very friendly to my dog, cleaned up the whole area and took the old sink and the packaging for the new sink away, all in about an hour and a half!

I had some other odds and ends I needed them to do, but they didn't have the parts, so they promise to swing by between jobs next week to do those. Cannot be happier with these guys!

Melissa A.

★★★★★ | 12/19/2018

I had ET out to my house to repair an outdoor faucet that was leaking at the stem. They arrived on time and did quick but very professional work. This is the second time I have used them and as for as I am concerned they will be my go to plumbers again in the future. They kept me up to date as to when they would be complete and the pricing was more than fair. Its good to do business with a company that truly appreciates you as a customer.

Al U.

★★★★★ | 12/4/2018

Great professional service on a low water pressure job! Eric offered a competitive rate and availability and strong expertise. ET uses a system to coordinate house calls and do invoicing that keeps clients very in touch with the process of diagnosing problems and making repairs. Since my job required external digging, he quoted me prices both for if his team did the digging or if I did much of it myself ahead of time. This saved me a fair percentage off the repair price and I appreciated that a lot. The team also took extra time to test my problems both with the PRV valve outside my house and with faucets inside my house: and I'm glad they did because they found that a large part of my problem was calcium buildup. SO--if Blue Dragon isn't available, definitely go with these guys.

Elon L.

★★★★★ | 11/22/2018

We used ET Plumbing during a kitchen remodel. The were very responsive and did a great job!

Kathleen B.

★★★★★ | 4/24/2018

Eric replaced the valve for the water connection to my new refrigerator and also replaced a liquid soap dispenser in the kitchen. Both he and his helper have very pleasant personalities. They did a great job!

Angie V.

★★★★★ | 10/13/2018

Excellent job! The craft landed early, and Chris did a fair, honest repair, and he was kind, respectful, and courteous. Christine responded the day I made the request, and was a pleasure to do business with as well. This is the fastest growing area in the U.S., and fertile grounds for thieves and up-selling/charging businesses. ET is an exception.

Wizard O.

★★★★★ | 4/11/2018

Neither toilet were flushing properly and had another well-rated plumber come to check if lines needed to be cleared or what needed to be done. They said that both toilets were not functioning and needed to be replaced. Their quote to install 2 toilets was quite substantial and felt I needed to obtain other bids. Contacted Eric and he and his apprentice came over and installed 2 toilets at a way more affordable cost. Highly recommend.

Stuart G.

★★★★★ | 3/27/2018

I highly recommend Eric. He was honest with me, fully explained everything that was wrong and how it was being fixed, and charged a very fair price. I had a leak due to the home builder installing the service line to the house poorly, and they not only fixed it, but replaced it with better parts and corrected the design flaw that caused the leak in the first place.

Keith E.

★★★★★ | 1/27/2018

Had two things done by this plumber and his employees. One was to fix a leaking bath faucet. The other was to replace a kitchen sink.
They were all friendly and respectful of my space. The jobs they did were excellent and clean-up was great. I rate them highly and would highly recommend them!

Deborah S.

★★★★★ | 2/16/2018

ET Plumbing was referred to me from another plumbing company that I normally call on. My mother has an old house and the shower had almost zero water pressure and hot water barely came out. Eric Tracy , owner and master plumber of ET Plumbing,arrived prepared and with all needed parts. The communication with Eric regarding the job was top notch! I knew when he was coming, what time to expect him, etc. ET Plumbing did an amazing job replacing very old faucet/ parts. Installed beautiful new faucet, knobs, parts, etc. and made sure caulking was perfect. He made sure everything worked perfectly before he left. He is very honest, personable and his rates were very fair for the job that was done. Highly recommend. A+++

Kim P.

★★★★★ | 9/15/2017

I can not say enough amazing things about this business!!
Eric was great! He's friendly, well versed in the parts needed, as well as solving a problem relatively inexpensively compared to the other two companies who said it was a two day job and was estimated over $1000. (Took them 2 hours and less than 1/4 of the cost.)
I will be using ET Plumbing from here on out for any of my plumbing needs!

Shae C.

★★★★★ | 4/25/2017

Well, I have to agree with you all, Eric is the most friendly professional I've ever dealt with. His communication before and during the appointment were great. I knew when he'd be here and I wasn't left waiting. He took care in his work and left my place nice and clean. On top of all of that he's an animal lover and was amazing with my pets :)

Nicole B.

★★★★★ | 3/27/2017

I was installing a bidet that required the hose to attach to t-valve under my wonderful seamless toilet (pain in the *#%*) I gave up and called around. I was given Eric's name and scheduled an appointment.
Eric started by replacing the fill valve because I had stripped the plastic threading....but after an hour of trying to get behind the toilet to install the t-valve he gave up. Long story short a few days later he calls and said he had a simple fix! He was bound and determined to get this thing connected. Eric came out and within 15-20 min he had the bidet connected! Great guy would totally recommend him and now we can say we have happy tushes!

Kathy H.

★★★★★ | 10/05/2017

Erik is a very good person known him for about 3 or 4 years. He is a hard worker very honest. He cares about his customers and he explains everything in detail and doesn't make u feel like an idiot when u don't understand something. He is very reasonable and very knowledgeable and professional. I would trust him to do all my work.

Brenda Breshears

★★★★★ | 10/05/2017

Eric is a very good plumber and cares about your job. He comes quickly and explains everything about the job. He has done several things for me and they were all done right the first time. Call him.

Paul Maxwell

★★★★★ | 07/09/2017

Best plumber around!!! Called him on a Sunday , he was out to fix my problem the very next day!

Lori Marshall Wycough

★★★★★ | 08/20/2017

They do great work and at a very reasonable cost. Would use them again and highly recommend.

John Mousseau

★★★★★ | 08/21/2017

Eick surpassed my expectations. When I need plumbing work done he is my first call. Thank you for everything you do. LEE AND Linda

Lee Lorentzen

★★★★★ | 08/20/2017

Eric is very knowledgeable and does a great job. If you want something done right give him a call.

Caleb Cunningham

★★★★★ | 09/28/2017

Eric was an extremely helpful, professional, and caring plumber. I highly recommend his services!

Kelsey Thompson

★★★★★ | 09/29/2017

Fast , Friendly ,Honest service . Thank y'all !

Alberto Garcia Jr

★★★★★ | 9/28/2017

Eric was an extremely nice, helpful, professional, and caring plumber. He took the time to check on my plumbing issues on Tuesday and patch me up until the repair could be completed on Thursday with no extra charge. He was prompt, able to work with my scheduling conflicts, and completed repairs very timely. His prices were very fair as well. He clearly cared about protecting my property and even did little things like tighten the toilet seat which I didn't even say anything about. I can't speak highly enough of Eric and his team. He was even nice to my dog! We are happy to have found our plumber in Austin and highly recommend him to everyone in the area. Thanks, Eric!

Kelsey T.

★★★★★ | 3/3/2017

Eric was highly recommended by the #1 plumber on yelp... and with good reason. He responded to my call in a respectable amount of time, gave me a "ball park" quote, and scheduled me for the next day. He and Bobby arrived promptly on time. Both were very professional and courteous. They assessed my leak and replaced/repaired the shut off valve at the street in a matter of no time. He completed the job, with warranty, and charged me the very low end of the quoted price. Eric offered phone consultation at any time. I will certainly call him for any future plumbing needs.
Thanks Eric and Bobby!!!

MaLynda M.

★★★★★ | 4/15/2016

Best experience ever! Good honest company and Eric and his co-worker were so nice. I called because I had been dumping coffee grinds down the garbage disposal. Oops..didn't realize that was no good. I thought I would need them to flush out the disposal and was quoted for that over phone. When they got there they fixed it and told me they didn't have to do that and that the charge was much low. You just don't get that type of honest these days. ET plumbing is my go to always!

They were referred by a friend so any company that makes it off referrals is reputable! Thank you Eric! Can't wait to have you back to hook up my outside fridge to the water so I can get water and ice outside! You guys are the best!!!

Tonya Lynne C.

★★★★★ | 7/20/2017

I highly, highly recommend ET Plumbing. Eric and Bobby came out to extend an AC condensation line and replace a hose bib. They got me scheduled the day after I called, which I really appreciated. They're extremely friendly guys, gave me a very reasonable price, finished the work quicker than scheduled, and did a great job.

Jordan J.

★★★★★ | 8/14/2017

This company was recommended to me by a competitor who was too busy to take on my project. I was very pleased with the prompt, professionalism, and honest way they took care of me and corrected my situation. I would not hesitate to recommend this company to anyone.

Floresa W.

★★★★★ | 8/2/2017

Saved me when I had a leaky faucet a year ago. Eric and Bobby saved the day again. Today they replaced a troublesome toilet at a very reasonable price. I would recommend them for any plumbing problem and will be hiring them to replace my kitchen faucet in the coming months.

Clarence M.

★★★★★ | 12/20/2016

Eric and Bobby exemplify teamwork rules. They do excellent work, explain what the problem was, and offer very fair pricing. Eric communicates well. He returns your phone call, goes out of his way to fit you in with his other jobs and keeps his appointment. It was great getting a follow-up call letting me know he was on his way. Bobby even helped me move a piece of furniture I could not move on my own. ET Plumbing is the one to call. Well done!

Brad A.

★★★★★ | 8/9/2017

Well, it looks like it might be unanimous. Eric is the most professional and cordial plumber I have ever met in my life. Not only did he solve problems that other plumbers wouldn't even attempt, he did the work for half of what the others originally quoted. Could not be happier!

Paul D.

★★★★★ | 6/29/2016

As many others have said, Eric is TREMENDOUS! TLDR - If you have plumbing needs of ANY kind, don't hesitate to call Eric and ET Plumbing!

I had what I thought was a simple leak in our downstairs toilet. I thought all it would take was to re-set the toilet with a new wax ring, but discovered that there were roots (yes...that's *roots*!) growing around the flange -- it was virtually falling off! :-(

There was a very good chance they would have to jack-hammer the floor to replace the lead line and the flange. I have travertine floors; so, I was very concerned about this possibility. I was expecting to have part of the floor (around the flange) jack-hammered up to replace the lead line and the flange, have to call a tile guy (Gary -- Fix It By Design!), and have Eric come back to finally re-set the toilet. I was expecting to be without a toilet for several days...maybe even a *week*! (And this is the only toilet downstairs!)

Eric and his team were SUPERB. They did not have to jack-hammer any tile! They were able to "surgically" replace the lead line, fill the surrounding hole (which was *carefully* jacked-out) with concrete, and secure the new flange in a way that likely NOT move unless the house, itself, moves. :-)

And, to top it all off, Eric and his crew were SUPER nice!

As I said at the outset, if you have plumbing needs of ANY kind, don't hesitate to call Eric and ET Plumbing!

John H.

★★★★★ | 6/12/2016

ET Plumbing saved the day! Coming out on a Sunday afternoon to fix a leak that was a major water issue. Eric quickly found the leak which was in the foundation. He came up with a solution that would be the least invasive and cost efficient. Thank you Eric! You truly are the master plumber!

Judith C.

★★★★★ | 6/10/2016

Eric is a great plumber. Has done several jobs for me, and has always done exactly what he says will need to be done at a fair price. He has even worked me into his schedule when needed. I will certainly call Eric anytime I need plumbing service on my properties!!

Shane W.

★★★★★ | 4/26/2016

Can't say enough about Eric and his helper. Good service Good work Good Fellowship. Honest hardworking folks that are hard to find these days and the price was fair. He is my plumber. And I will not hesitate to recommend him to anyone.

Lonnie G.

★★★★★ | 4/25/2017

We recently got new counters installed in our kitchen which included a new sink and faucet. While I was able to install the new faucet, I quickly realized that the rest of the job (replacing the garbage disposal, re-piping beneath the sink, etc.) were above my paygrade. I gave Bluedragon plumbing a call, but they were all booked up for the next week. However, he referred me to Eric with ET Plumbing. I gave Eric a call that afternoon and he penciled me in for first thing the next morning. Sure enough, Eric and his apprentice Bobby showed up and quickly and efficiently got my sink up and running. Eric is a very sociable and friendly guy who genuinely cares about his customers, and is passionate about what he does. He thoroughly explained everything that he was going to work on and gave me a very fair quote. When all the work was done, he even mentioned that I could call or text him anytime if I ever had a plumbing question and he would give me free advice (even for items unrelated to the work he did on our kitchen sink) - that's fantastic service! In a world of businesses who only care about profits, it's a breath of fresh air to do business with someone like Eric. Eric is now my go to guy for any future plumbing needs I have. I HIGHLY recommend ET plumbing.

Ryan C.

★★★★★ | 1/26/2014

I found myself in a pinch... I got a call from the tenant at one of my rental properties a few weeks ago. He said his water bill had jumped almost $100 from one month to the next.

YIKES!

I turned to Yelp to find myself a plumber, but it happened to be the week of the first cold snap, and many of the top rated plumbers were booked for days on end. I stumbled into a referral to ET Plumbing from another reputable plumber who assured me that Eric would find a way to fit me in.

I called on a Saturday, left a message, and within 10 minutes Eric had called me back to make arrangements. I put him in contact with the tenant, and he was on the property by Monday. He quickly assessed the problem (silent leak in one of the toilets, which admittedly were old) and put together an INCREDIBLY reasonable quote to replace both toilets in the house.

The work was done quickly, my tenant is thrilled with his new low flow toilets, I feel like I didn't get ripped off, and Eric was the consummate professional throughout. He kept both me and the tenant in the loop and was happy to text rather than chat on the phone, which I greatly appreciated given my job keeps me tied up in meetings most days.

After working with Eric and ET Plumbing, I'll never go to anyone else.

Seth L.

★★★★★ | 12/18/2015

Best plumber ever! I texted Eric and quickly got a response after. Definitely recommend him.

Hope T.

★★★★★ | 4/21/2017

Eric and his assistant Bobby are professional craftsmen. They did an awesome job on replacing our very old water heater. Eric is always communicating; he's a wonderful dude. I am happy with their work. I will call ET plumbing again when i need a good plumber.

Lynne W.

★★★★★ | 10/18/2015

No complaints. Scheduled a time with Fabian and he was right on time, which is kind of unheard of in the realm of plumbing/appliance repair/ etc. I had a few plumbing needs and he took the time to look through each issue, discuss options for repair, and answer all of my questions (I asked a lot...). Thank you ET plumbing!!! and thank you Blue Dragon Plumbing for the recommendation.

Katy V.

★★★★★ | 2/15/2017

Excellent customer service!!! Highly recommend this company. They came in behind a very bad dishwasher install and fixed everything up to code. Will definitely use them again...

Shelley W.

★★★★★ | 11/17/2015

It's always nice to welcome a joyful individual into my home, especially if they are actually competent. I appreciated Eric's attitude and expertise, as well as his quick response after 2 weeks of attempting to find a plumber to clear out my bathtub. Thanks for a job well done, Eric!

Lainie D.

★★★★★ | 6/18/2015

Eric Tracey is awesome! After a few minutes of speaking with him, you can tell he really loves what he does. He has great communication on scheduling and the work that he is performing and why. Although I didn't shop around, the pricing seemed to be really fair. Oh and he is very pet aware without me having to tell him to be (made sure that the door wasn't left open when going in/out).

Alex P.

★★★★★ | 3/26/2015

Had Eric fix a water heater for me. Did a great job. Have hot water. Fixed some other stuff also. Was very happy with the affordable friendly service. Thanks et plumbing.

Caleb C.

★★★★★ | 8/10/2016

I'm a very satisfied customer. Eric responded in a timely manner to my call. He explained everything he was going to do. He kept us updated of his arrival time the day of his visit (and he was on time). He was very courteous on the phone and in person. I personally wasn't home when he stopped by and yet he sent me pictures of his work and called with details. Eric and his apprentice were quick and clean.

Adam G.

★★★★★ | 11/29/2014

I used ET Plumbing about two months ago for unclogging my sink. I live in Hallandale and have an older home. Eric was great!! He was on time and took time to explain to us the probable issues going on with our drain. And guess what? He had an opportunity to weigh in on some MAJOR work assessed by another plumber, and Eric said it likely wasn't needed. It's over a Now that some time has passed, I notice he was RIGHT!! Pricewise, these guys probably aren't the cheapest. HOWEVER, the service I received was worth paying for and I would definitely recommend them to anyone. As my husband says "cheap is ultimately expensive" and I have to agree. With ET Plumbing, you get what you pay for and we received excellent service at a reasonable price!!

Smiley L.

★★★★★ | 9/30/2014

Eric was really an awesome guy to do business with. He used an assessment from another plumbing company that assessed my plumbing issues. He didn't charge me anything for an assessment and his pricing was way below what another company had quoted me. He was very prompt in returning calls and explained all the work that he did so that I could understand what he was doing. I would definitely recommend him to others in the future.

Andre L.

★★★★★ | 3/14/2016

After using Eric for about 10 jobs now (I have two rental properties in Austin and work with Eric on my parent's house), I have to say that he is still at the top of my list to call when I have an issue w plumbing at my rental houses which are on the older side (1940, 1960, 1980). The latest was a leak from upstairs (different house than previous review) and he fixed it. I waited a couple weeks to fix the dry wall. Today was the day. We opened the ceiling and the wall and guess what? We found another slow leak but from a different part of the ceiling that would not have been detected for many many years and had been slowly dripping down on a supporting beam, creating--you guessed it--rot. While Eric couldn't come out, his amazing partner Fabian did. Even tho he had multiple calls that day, Fabian did manage to squeeze me in and found the joint that was the culprit and fixed it in a jiffy. Thank God because a huge chunk of the ceiling was exposed and I only had the dry wall guys that day. Yes, they are busy. Yes, it can be hard to get back to people right away. I've called and left messages too. But the thing is, Austin plumbers (or at least the very good ones that really know what they are doing and are straight up) are very hard to pin down much less get them to come up much less get them to fix. Eric and Fabian are one of the very very best. I will wait on a plumbing issue if I can and go with Eric or Fabian every single time. They will be straight up, give you the time and work with you.

Lisa H.

★★★★★ | 10/2/2014

Fantastic work. Eric was here 15 minutes after my call, and completed the job in less than half an hour. He was friendly and efficient, left the kitchen clean and even put my dirty rags by the washer. Will call again (if I have to..)

Kate W.

★★★★★ | 8/9/2014

Fabian was great at fixing our 3 leaks and helping us find other contractors for the non-plumbing issues we encountered. Called back quickly and were available when we needed them. Would definitely recommend and use again (hopefully we won't need them for a while!).

Jack A.

★★★★★ | 6/29/2015

Fabian was great at fixing our 3 leaks and helping us find other contractors for the non-plumbing issues we encountered. Called back quickly and were available when we needed them. Would definitely recommend and use again (hopefully we won't need them for a while!).

A R.

★★★★★ | 6/22/2016

Eric was great! We had a plumbing emergency (water overflowing from AC drain into our master bathroom) and Eric came out and took care of it. He was fast, friendly, efficient, honest and fair. He will be my go-to plumber from now on! Great experience!

Tini N.

★★★★★ | 1/9/2014

There's no emergency like a hot water heater emergency. And thanks to freezes in the area, ET Plumbing was busy. So while they were unable to fit me in or beat another competitor's price, they gladly spoke with me about the need for permits, recommendations on line replacement, and offered to be available for any questions when work was being done. Good customer service is not a given, so it's nice to encounter it even when you aren't a customer. Next time I have a need, I'll be phoning ET.

William B.

★★★★★ | 1/9/2014

There's no emergency like a hot water heater emergency. And thanks to freezes in the area, ET Plumbing was busy. So while they were unable to fit me in or beat another competitor's price, they gladly spoke with me about the need for permits, recommendations on line replacement, and offered to be available for any questions when work was being done. Good customer service is not a given, so it's nice to encounter it even when you aren't a customer. Next time I have a need, I'll be phoning ET.

William B.

★★★★★ | 9/30/2013

ET Plumbing was a life saver! We needed help quickly, and that is what we received. Eric answered his phone every time I called, called to confirm appointments, and then actually showed up when he said he would...how refreshing! He also brought a hard working crew with him and completed the job in a day. ET Plumbing dealt with all of the permit issues including getting the permit, setting up the inspection, contacting the City when the inspector didn't show and then again to clarify a question. He was kind and patient, keeping me informed all the way through the process. ET Plumbing represents professionalism in every way!

Courtney B.

★★★★★ | 6/24/2013

Eric was a recommendation from Gilbert at Blue Dragon. He came out within hours of me calling and quickly did a very thorough job, even fixing things like adjusting the water pressure on the sink so that water wouldn't spray everywhere. His pricing was very reasonable. He's my goto guy from now on.

Victor T.

★★★★★ | 8/18/2015

Fabian is now my go-to resource for anything plumbing. He has worked on some tricky stuff in my house and knows exactly what to do. He is professional, does great work and is fairly priced.

Patricia W.

★★★★★ | 12/18/2015

ET Plumbing is the most professional company I have the pleasure of working with. Eric sets the benchmark for excellent service. He came to my home a couple of weeks ago and fixed an issue in our guest bath; same day I called. Then today he found the leak and issue at our rental property. He is always on time and friendly. Let me also say I manage several properties and work in real estate. I never hesitate to refer this company and especially Eric or Fabian to my clients. I know I can trust them to deliver top notch service. Thank you Eric and Fabian for all your hard work and excellent service.

Patricia T.

★★★★★ | 1/17/2015

We called Blue Dragon for some minor plumbing issues in our bathrooms and he was booked out so he referred us to Eric at ET Plumbing. From the first phone call, Eric was polite, listened to what our problems were, and quoted us a fair price over the phone. On the day he was scheduled to come out, he arrived on time and was professional and polite, even as our toddlers ran around. Turns out, our issues were even less problematic than we thought so the original price we were quoted was reduced to reflect only what Eric had actually done for us. I will continue to use ET Plumbing because he was professional, polite, fairly priced, and overall a hard-working, NICE person. That's important to me. I don't want to be treated like I have no clue what's going on (even if I don't) and Eric described what he was doing in a way that I could understand but that was not at all condescending. Thank you, Eric!

Stacie M.

★★★★★ | 10/27/2014

i've dealt with both eric & fabian - and they're WONDERFUL. not only were they professional and courteous, but also considerate of time (both men called to tell me they would be 10 minutes late!!!!!! i mean, WHO DOES THAT THESE DAYS?????)
very flexible (fabian went & picked up the toilet from lowe's for mel) and on top of all of this "awesomeness"? VERY REASONABLE. i'm a very happy camper - again, thank you eric and fabian!

lisa c.

★★★★★ | 7/19/2016

Five stars to E T Plumbing! Both Eric Tracey and his associate Bobby were great with resolving my plumbing issues. Contrary to what their yelp site says regarding their response time, all they took is about an hour to reply with a quote. They fit me in for the following day which was great!! They took care of a clogged sink, replaced parts of a toilet and got it working again, got a water connection started to my fridge in the garage, tested the water pressure for me and answered tons of questions I had related to plumbing without making me feel like I was taking up a lot of their time. They called ahead of time to give me a heads-up and cleaned up nicely after they finished with the work. I can think of lots of good adjectives here to describe their work. Professional, Honest, Reasonable, Polite, Friendly and Timely. As my 7 year old son put it- They seem like such nice people. Can they come again?

Kasturi K.

★★★★★ | 3/10/2015

I called Eric the first time when I lived in Round Rock and he came out that morning and was very professional and knowlegable on his stuff. He explains everything so you know what happened and what he has to do to fix it. I now live in Pflugerville and he came out on a Sunday to hook up my kitchen sink and garbage disposal which is pretty rare for plumbers and did it for a hell of a price. I highly recommend the guy for an plumbing needs, great person and very friendly.

Nick F.

★★★★★ | 9/18/2014

First off, I'm capable of doing most plumbing myself. Unfortunately, I hurt my back and had to outsource a toilet replacement. Eric was prompt, communicative, and effective, all rare qualities in contractors now-adays. Plus he did a fantastic job at connecting up the toilet. I'll definitely be using him in the future.

David C.

★★★★★ | 7/2/2013

Delivered on the things that mattered and then some...

Prompt service. Fair price. Left the work area very clean.

I also felt that they were trusted advisors... They recommended only the items really required to solve a problem, didn't try to sell me services and products I didn't truly need.

Would use ET Plumbing again any time and recommend them to others.

Aaron F.

★★★★★ | 1/20/2014

Eric and his team are pros. Basically, people who get it. Called about replacing a water heater and they were able to take care of me within a few days.

Joseph K.

★★★★★ | 10/7/2013

I called 7 different plumbing companies and all of them said they were either to booked or felt my job wasn't big enough for them to come out once I told them what my problem (simple running toilet). By pure luck Gilbert at Blue Dragon Plumbing recommended Eric with ET Plumbing. I called Eric and left him a message. He called back almost immediately. I told him my problem and he said not a problem, and that no job is to small. He said he could be there in an hour, and that he would give me a free estimate. He did just that and was more then fair with his price. He didn't try to cheat me like Ricky from Jeg plumbing . Ricky wanted 40 bucks to come out and then said a minimum of one hour labor fee would be 80 bucks no matter how quick the job might be. That's $120.00 and that didn't include materials he said! Though I hope I don't have to see him much Eric is my plumber for Life.

Chris V.

★★★★★ | 8/26/2013

Gilbert at Blue Dragon recommended Eric. I called him on Wednesday morning and he was able to make it on Thursday AM. He was prompt on his schedule. He quickly did a very thorough job, and explained the issue with the clogged kitchen sink. His pricing was reasonable and I will definitely call him for any plumbing related issues.

Thomas P.

★★★★★ | 8/16/2013

Eric Tracey was referred to me by Gilbert Jimenez (from Blue Dragon Plumbing) and he was phenomenal! I was having some sort of mystery leak occurring in my restroom and the wall showed some water damage. Eric came in and ran thorough tests to figure out the issue. He also helped fixed our toilet and shower head! He's such a sweet guy and he doesn't take any shortcuts to fix the issue! Not to mention his rate is very affordable!! I had been calling around and checking prices with several Austin plumbers and his was the most affordable! He's amazing and will be my go to guy for any further plumbing issues. Thank you again for the great work!

Nina T.

★★★★★ | 6/1/2015

I wish I could give Eric at ET plumbing 20 stars!!! I am so grateful for the work he did at my house. I called Eric because I was having a sewer like smell coming up from the drains in my bathroom. I had originally called other plumbing companies who right off the bat stated they would have to smoke test my house (400 dollar job) to figure out what was causing the smell. I decided to keep calling around and came across ET plumbing- and I am SO GRATEFUL I DID! Eric came within a few days and told me the smoke test would be the last thing he did- he would first try other methods to figure out what was happening. Well within 30 minutes and less than a $100 dollars later he had fixed my issue and fixed another issue for me that two plumbers prior had no idea how to resolve. I am so grateful I have found ET Plumbing! Eric is honest, efficient, and excellent at what he does. I actually have a home warranty company where plumbing is covered however I choose to bypass this option and go straight to ET plumbing because I know the work will be done the right way the first time around. Thanks Eric, you have a loyal customer for life!

Dania D.

★★★★★ | 8/15/2014

ET Plumbing was referred to us by another reputable local plumber who assured us that he would trust them with his own plumbing needs. Called Eric and since we are in Hays Co. he had us contact Fabian. Fabian was prompt with a call back and was able to fit us in the next day. He gave an approximate price range for our problem over the phone and he set an appointment time.The day of the appointment he came out exactly when he said he would, assessed the problem, discussed the action we could take and promptly fixed our leak. The cost was in the mid range of what was quoted over the phone. We thought we would have repairs to the siding of the house once the leak was fixed and to our surprise Fabian was able to put everything back together, saving added repair expense. All in all happy with the service and price for the repairs. We would call ET Plumbing for future work and would not hesitate to refer them to friends or family.

Zuzu F.

★★★★★ | 8/28/2013

Eric at ET Plumbing did a fantastic job on some much needed repairs on my new home. He was thorough, professional, and affordable. He went over-and-above my expectations. I will definitely be using his services again in the future!

Cody P.

★★★★★ | 7/4/2013

I needed plumbing repairs asap Eric came out in the next few hours and fixed my problem he was very nice and professional in his services I recommend him to everyone for any plumbing repairs on a budget !

Hammer T.

★★★★★ | 6/20/2013

We had a severely clogged kitchen sink in our old 1950's house without an external clearing drain. Roto-Rooter quoted us $450 and wanted to remove our toilet, so we started shopping around. We found ET Plumbing and with a recommendation from Gilbert at Blue Dragon Plumbing we bit the bullet. Eric was very professional, showed up on time (even though we live in central Austin), isolated the issue quickly, and even helped find and fix a leak we didn't know about. Our total bill for parts and labor was very reasonable and blew the other quote away. We would definitely use him again in the future. Thanks Eric!

JM C.

★★★★★ | 4/26/2016

Can't say enough about Eric and his helper. Good service Good work Good Fellowship. Honest hardworking folks that are hard to find these days and the price was fair. He is my plumber. And I will not hesitate to recommend him to anyone.

Lonnie G.

★★★★★ | 4/15/2016

Best experience ever! Good honest company and Eric and his co-worker were so nice. I called because I had been dumping coffee grinds down the garbage disposal. Oops..didn't realize that was no good. I thought I would need them to flush out the disposal and was quoted for that over phone. When they got there they fixed it and told me they didn't have to do that and that the charge was much low. You just don't get that type of honest these days. ET plumbing is my go to always!

They were referred by a friend so any company that makes it off referrals is reputable! Thank you Eric! Can't wait to have you back to hook up my outside fridge to the water so I can get water and ice outside! You guys are the best!!!

Tonya Lynne P.

★★★★★ | 3/14/2016

After using Eric for about 10 jobs now (I have two rental properties in Austin and work with Eric on my parent's house), I have to say that he is still at the top of my list to call when I have an issue w plumbing at my rental houses which are on the older side (1940, 1960, 1980). The latest was a leak from upstairs (different house than previous review) and he fixed it. I waited a couple weeks to fix the dry wall. Today was the day. We opened the ceiling and the wall and guess what? We found another slow leak but from a different part of the ceiling that would not have been detected for many many years and had been slowly dripping down on a supporting beam, creating--you guessed it--rot. While Eric couldn't come out, his amazing partner Fabian did. Even tho he had multiple calls that day, Fabian did manage to squeeze me in and found the joint that was the culprit and fixed it in a jiffy. Thank God because a huge chunk of the ceiling was exposed and I only had the dry wall guys that day. Yes, they are busy. Yes, it can be hard to get back to people right away. I've called and left messages too. But the thing is, Austin plumbers (or at least the very good ones that really know what they are doing and are straight up) are very hard to pin down much less get them to come up much less get them to fix. Eric and Fabian are one of the very very best. I will wait on a plumbing issue if I can and go with Eric or Fabian every single time. They will be straight up, give you the time and work with you.

Lisa H.

★★★★★

OMG Eric was a GOD SENT! I had my awful home warranty company (Old Republic--HORRIBLE!) send over one of their plumbers who said the leak coming into the kitchen from an upstairs bathroom was because of the leaky ac in the attic and that they needed to rip out the wall on the other side of the bathroom to replace old plumbing. THAT THEY DIDNT EVEN TEST! I got another plumber over who said he couldnt find a leak at all after he did numerous tests--and it kept leaking! Finally, third plumber came from ET plumbing. Eric. You are a God! You found the leak after lots of trial and error and found that it was the tub. You saved me an enormous headache and time for a really reasonable price. I really really really appreciate you, Eric! You are honest and persistent until you found the source! Eric followed up several times to make sure the leak did not come back. I love this guy. If you have a leak or plumbing issue, know that Eric will not only find it but he will do you right at every step of the way. Thank you Eric!

Anonymous

★★★★★ | 12/18/2015

Best plumber ever! I texted Eric and quickly got a response after. Definitely recommend him.

Hope T.

★★★★★ | 12/18/2015

ET Plumbing is the most professional company I have the pleasure of working with. Eric sets the benchmark for excellent service. He came to my home a couple of weeks ago and fixed an issue in our guest bath; same day I called. Then today he found the leak and issue at our rental property. He is always on time and friendly. Let me also say I manage several properties and work in real estate. I never hesitate to refer this company and especially Eric or Fabian to my clients. I know I can trust them to deliver top notch service. Thank you Eric and Fabian for all your hard work and excellent service.

Patricia T.

★★★★★ | 11/30/2015

We were very glad that we called ET plumbing (actually texted!). We had a problem with the washer drainage and these guys fixed very quickly. Fabian and Mike came right on time on a Saturday, were very friendly and professional. Answered all our questions and explained to us what happened. The price was also very reasonable. Will use them again!

Peter P.

★★★★★ | 11/17/2015

We were very glad that we called ET plumbing (actually texted!). We had a problem with the washer drainage and these guys fixed very quickly. Fabian and Mike came right on time on a Saturday, were very friendly and professional. Answered all our questions and explained to us what happened. The price was also very reasonable. Will use them again!

Lainie D.

★★★★★ | 10/18/2015

No complaints. Scheduled a time with Fabian and he was right on time, which is kind of unheard of in the realm of plumbing/appliance repair/ etc. I had a few plumbing needs and he took the time to look through each issue, discuss options for repair, and answer all of my questions (I asked a lot...). Thank you ET plumbing!!! and thank you Blue Dragon Plumbing for the recommendation.

Katy V.

★★★★★ | 8/18/2015

Fabian is now my go-to resource for anything plumbing. He has worked on some tricky stuff in my house and knows exactly what to do. He is professional, does great work and is fairly priced.

Trish H.

★★★★★ | 6/18/2015

Eric Tracey is awesome! After a few minutes of speaking with him, you can tell he really loves what he does. He has great communication on scheduling and the work that he is performing and why. Although I didn't shop around, the pricing seemed to be really fair. Oh and he is very pet aware without me having to tell him to be (made sure that the door wasn't left open when going in/out).

Alex P.

★★★★★ | 6/1/2015

I wish I could give Eric at ET plumbing 20 stars!!! I am so grateful for the work he did at my house. I called Eric because I was having a sewer like smell coming up from the drains in my bathroom. I had originally called other plumbing companies who right off the bat stated they would have to smoke test my house (400 dollar job) to figure out what was causing the smell. I decided to keep calling around and came across ET plumbing- and I am SO GRATEFUL I DID! Eric came within a few days and told me the smoke test would be the last thing he did- he would first try other methods to figure out what was happening. Well within 30 minutes and less than a $100 dollars later he had fixed my issue and fixed another issue for me that two plumbers prior had no idea how to resolve. I am so grateful I have found ET Plumbing! Eric is honest, efficient, and excellent at what he does. I actually have a home warranty company where plumbing is covered however I choose to bypass this option and go straight to ET plumbing because I know the work will be done the right way the first time around. Thanks Eric, you have a loyal customer for life!

Dania D.

★★★★★ | 3/26/2015

Had Eric fix a water heater for me. Did a great job. Have hot water. Fixed some other stuff also. Was very happy with the affordable friendly service. Thanks et plumbing.

Caleb C.

★★★★★ | 3/10/2015

I called Eric the first time when I lived in Round Rock and he came out that morning and was very professional and knowlegable on his stuff. He explains everything so you know what happened and what he has to do to fix it. I now live in Pflugerville and he came out on a Sunday to hook up my kitchen sink and garbage disposal which is pretty rare for plumbers and did it for a hell of a price. I highly recommend the guy for an plumbing needs, great person and very friendly.

Nick F.

★★★★★ | 1/17/2015

We called Blue Dragon for some minor plumbing issues in our bathrooms and he was booked out so he referred us to Eric at ET Plumbing. From the first phone call, Eric was polite, listened to what our problems were, and quoted us a fair price over the phone. On the day he was scheduled to come out, he arrived on time and was professional and polite, even as our toddlers ran around. Turns out, our issues were even less problematic than we thought so the original price we were quoted was reduced to reflect only what Eric had actually done for us. I will continue to use ET Plumbing because he was professional, polite, fairly priced, and overall a hard-working, NICE person. That's important to me. I don't want to be treated like I have no clue what's going on (even if I don't) and Eric described what he was doing in a way that I could understand but that was not at all condescending. Thank you, Eric!

Stacie M.

★★★★★ | 11/29/2014

I used ET Plumbing about two months ago for unclogging my sink. I live in Hallandale and have an older home. Eric was great!! He was on time and took time to explain to us the probable issues going on with our drain. And guess what? He had an opportunity to weigh in on some MAJOR work assessed by another plumber, and Eric said it likely wasn't needed. It's over a Now that some time has passed, I notice he was RIGHT!! Pricewise, these guys probably aren't the cheapest. HOWEVER, the service I received was worth paying for and I would definitely recommend them to anyone. As my husband says "cheap is ultimately expensive" and I have to agree. With ET Plumbing, you get what you pay for and we received excellent service at a reasonable price!!

Smiley L.

★★★★★ | 10/27/2014

i've dealt with both eric & fabian - and they're WONDERFUL. not only were they professional and courteous, but also considerate of time (both men called to tell me they would be 10 minutes late!!!!!! i mean, WHO DOES THAT THESE DAYS?????) very flexible (fabian went & picked up the toilet from lowe's for mel) and on top of all of this "awesomeness"? VERY REASONABLE. i'm a very happy camper - again, thank you eric and fabian!

lisa c.

★★★★★ | 10/2/2014/

Fantastic work. Eric was here 15 minutes after my call, and completed the job in less than half an hour. He was friendly and efficient, left the kitchen clean and even put my dirty rags by the washer. Will call again (if I have to..)

Kate W.

★★★★★ | 9/30/2014

Eric was really an awesome guy to do business with. He used an assessment from another plumbing company that assessed my plumbing issues. He didn't charge me anything for an assessment and his pricing was way below what another company had quoted me. He was very prompt in returning calls and explained all the work that he did so that I could understand what he was doing. I would definitely recommend him to others in the future.

Andre L.

★★★★★ | 8/9/2014

Eric was prompt, courteous and knew what he was doing. He undid some previous work that continued to leak. I'd call him again.

Jack A.

★★★★★ | 4/10/2014

I love "ET Plumbing!!!!!" I never thought in a million years I would be writing about plumbers but these guys were so great I couldn't resist.

Earlier today while cleaning our basement, I noticed a significant amount of calcified gunk and a small pool of water on top of our water heater. After a few minutes of watching my husband doing self-diagnostics (reality: he picked at it a little while then shrugged), I started calling plumbers. I found ET Plumbing through a Google search after calls to a half a dozen numbers I found here on Yelp.

Eric, the owner of the company, answered the phone himself and listened patiently to my rather inept description of our problem and informed me that he'd have to call me back in 5-10 minutes to let me know if someone was available to come out today. He actually called back... In 5 minutes, no less! Anyone with a fair amount of experience dealing with business owners in the building trades should recognize what a miracle this seemed to be.

Eric informed me that his guy Fabian would be out to my house within an hour. Yeah, you heard me, within an hour. As for the actual work, Fabian was clearly highly skilled and knows the trade very well. The job was completed quickly and professionally, and Fabian cleaned up not only any mess he had made, but also scrubbed off the previously mentioned calcified gunk before leaving.

The price was more than fair and I literally had zero complaints about the situation. ET Plumbing is my go-to plumber now, and I'm happily sharing this review with you for your common knowledge Texas!

Caroline N.

★★★★★ | 1/26/2014

I found myself in a pinch... I got a call from the tenant at one of my rental properties a few weeks ago. He said his water bill had jumped almost $100 from one month to the next.

YIKES!

I turned to Yelp to find myself a plumber, but it happened to be the week of the first cold snap, and many of the top rated plumbers were booked for days on end. I stumbled into a referral to ET Plumbing from another reputable plumber who assured me that Eric would find a way to fit me in.

I called on a Saturday, left a message, and within 10 minutes Eric had called me back to make arrangements. I put him in contact with the tenant, and he was on the property by Monday. He quickly assessed the problem (silent leak in one of the toilets, which admittedly were old) and put together an INCREDIBLY reasonable quote to replace both toilets in the house.

The work was done quickly, my tenant is thrilled with his new low flow toilets, I feel like I didn't get ripped off, and Eric was the consummate professional throughout. He kept both me and the tenant in the loop and was happy to text rather than chat on the phone, which I greatly appreciated given my job keeps me tied up in meetings most days.

After working with Eric and ET Plumbing, I'll never go to anyone else.

Seth L.

★★★★★ | 1/20/2014

Eric and his team are pros. Basically, people who get it. Called about replacing a water heater and they were able to take care of me within a few days.

Joseph K.

★★★★★ | 1/9/2014

There's no emergency like a hot water heater emergency. And thanks to freezes in the area, ET Plumbing was busy. So while they were unable to fit me in or beat another competitor's price, they gladly spoke with me about the need for permits, recommendations on line replacement, and offered to be available for any questions when work was being done. Good customer service is not a given, so it's nice to encounter it even when you aren't a customer. Next time I have a need, I'll be phoning ET.

William B.

★★★★★ | 12/30/2013

very knowledgeable, personable, and Eric was able to fix my busted water line outside quickly and efficiently. Thanks Eric

Jason E.

★★★★★ | 9/30/2013

ET Plumbing was a life saver! We needed help quickly, and that is what we received. Eric answered his phone every time I called, called to confirm appointments, and then actually showed up when he said he would...how refreshing! He also brought a hard working crew with him and completed the job in a day. ET Plumbing dealt with all of the permit issues including getting the permit, setting up the inspection, contacting the City when the inspector didn't show and then again to clarify a question. He was kind and patient, keeping me informed all the way through the process. ET Plumbing represents professionalism in every way!

Courtney B.

★★★★★ | 8/26/2013

Gilbert at Blue Dragon recommended Eric. I called him on Wednesday morning and he was able to make it on Thursday AM. He was prompt on his schedule. He quickly did a very thorough job, and explained the issue with the clogged kitchen sink. His pricing was reasonable and I will definitely call him for any plumbing related issues.

Thomas P.

★★★★★ | 6/24/2013

Eric was a recommendation from Gilbert at Blue Dragon. He came out within hours of me calling and quickly did a very thorough job, even fixing things like adjusting the water pressure on the sink so that water wouldn't spray everywhere. His pricing was very reasonable. He's my goto guy from now on.

Victor T.

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